Effective Date: April 2026

At Prime Bistro & Wine Bar, we are committed to protecting your privacy and ensuring a secure experience when you visit our website (eatprimebistro.com) or dine with us. This policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

To provide you with high-quality dining and private event services, we may collect the following information:

  • Contact Details: Name, email address, and phone number (typically collected through reservation requests or private event inquiries).

  • Reservation Specifics: Date and time of your booking, party size, and any special notes such as dietary restrictions or celebrations.

  • Usage Data: Standard information about your interaction with our site, such as IP address and browser type, used to improve our website’s performance.

2. Third-Party Reservation Services (OpenTable)

We utilize OpenTable to facilitate our online reservation system. When you use this service:

  • Data Sharing: OpenTable provides us with your contact information and reservation details so we can manage your table.

  • Direct Interaction: By booking through this platform, you also provide data directly to OpenTable. Their handling of that data is subject to their own privacy practices.

  • OpenTable Policy: We recommend reviewing the OpenTable Privacy Policy for more information on their data management.

3. How We Use Your Information

Your information is used to:

  • Confirm and manage your dining reservations.

  • Process and respond to private dining or catering inquiries.

  • Send occasional updates or marketing communications, provided you have opted in.

  • Improve our menu offerings and customer service.

4. Data Sharing and Disclosure

Prime Bistro & Wine Bar does not sell or rent your personal information. We only share data with:

  • Service Providers: Trusted partners like OpenTable that assist in our daily operations.

  • Legal Compliance: When required by law to comply with legal processes or government requests.

5. Your Choices and Security

  • Opt-Out: You may unsubscribe from any marketing emails at any time using the link provided in the email.

  • Security: We use industry-standard security measures to protect your data. However, please be aware that no online transmission is completely secure.

  • Data Access: You can contact us to request a copy of the personal information we have on file or to ask for its deletion.

6. Contact Us

For any questions regarding this policy, please contact:

Prime Bistro & Wine Bar

81 Hospitality Group

Email: clarke@81hospitality.com

Phone: (252) 499-9120